Privacy Policy

This Privacy Policy applies to the sites and any social media interactions that you are involved with.

The purpose of this Privacy Policy is to describe how we treat personal information we collect. This includes information on our website, our purchase site, phone, email or social media interactions you have with us.

Please read this Policy carefully. By giving us information or using our websites, you will be agreeing with this Policy.

Information that we collect:

We collect personal information. We may collect your name, demographics, purchase preferences, street address, phone number, email address and other information specific to your goals and dreams for the intent of building the most impactful and targeted experience for you personally.

We collect information you post. We collect information you post in a public space on our website or on a third-party social media site.

We collect other information. If you use our website, we may collect information about the browser you're using. We might look at what site you came from, or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

How we collect information:

We collect information directly from you. For example, if you register, purchase Experience tickets or products or post on our public space or ask a question.

We collect information from you passively. We use tracking tools like browser cookies and web beacons.

We get information about you from third parties. For example, if you use an integrated social media feature on our website. The third-party social media site will give us certain information about you. This could include your name and email address. Your activities on our site may be posted to the social media platforms.

How we use your information:

We use information to respond to your requests or questions. For example, we might use your information to confirm your purchases or attendance at an Experience. If you give us your friend's information, we will only use it to provide services you requested.

We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

We use information for security purposes. We may use information to protect our company, our customers, or our website.

We use information for marketing purposes. For example, we might send you information about special contests, promotions or experiences. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. We may use push notifications and location as part of your interactivity at our Experiences, which would include social media feeds provided and authorized by you.

We use information to send you transactional communications. For example, we might send you emails about your account or a ticket purchase. We might also contact you about this policy or our website terms.

We use information as otherwise permitted by law.

Who we share information with:

We will share information with third parties who perform services on our behalf. For example, we share information with vendors who help us manage our online registration process or who fulfill your purchases. Some vendors may be located outside of the United States or Canada.

We will share information with our business partners. This includes a third party who provides or sponsors an event, or who operates a venue where we hold Experiences. Our partners use the information we give them as described in their privacy policies. You should read those policies to learn how they treat your information.

We may share information if we think we have to in order to comply with the law or to protect ourselves. For example, we will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud. This might include fraud we think has happened during a sweepstakes or promotion.

We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy. We will tell you before we do this.

Your Choices:

You can opt out of receiving our community emails. To stop receiving our promotional emails you can choose to opt out of the SHINE Community Updates on our website. Even if you opt out of getting marketing messages, we will still be sure to send you transactional messages. For example, we may still contact you about your purchases.

You can modify information you have given us. To correct or delete information or update account settings, log into your account and follow the instructions. We make changes as soon as we can. This information may stay in our backup files. If we cannot make the changes you want, we will let you know and explain why. If you contact us requesting access to your information, we will respond within 30 days.

You can control cookies and tracking tools.

You can control tools on your mobile devices. For example, you can turn off the GPS locator or push notifications on your phone. Each push notification has an "unsubscribe" link.

Other things to note:

These sites and apps are not intended for children.
Our site is meant for adults. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or legal guardian and think your child under 18 has given us information, you can email anyone on the SHINE Team.

We use standard security measures.
We have security measures in place to protect your information. The standard security measures we use will depend on the type of information collected. However, the Internet is not 100% secure. We cannot promise that your use of our site will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords. If you think that an unauthorized account has been created using your name, contact us.

We keep your information only for as long as necessary. This includes as long as we need it to complete a transaction, or to do the things described in this policy.

We may link to third party sites or services we don't control.
If you click on one of those links, you will be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

Feel free to contact us if you have more questions.
If you have any questions about this Policy or other privacy concerns, you can email us at breppert@projectshine.ca.

What we will do if there is an update to this policy.
From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates. All rights reserved.